Customer reviews of First Buy Motors

By Gary W on 27 July 2020 | Purchase not verified

From the first phone call Ash was beyond helpful, every detail of the car and purchase was talked over. On arrival the guy's were laid back friendly and professional. When finding that the locking wheel but was missing one was ordered directly from Toyota for me with no hassle. Even got a call from Ash this evening to see if everything was ok . I simply can't recommend these guys enough. 10/10 on all counts.

Reply from First Buy Motors on 28/07/20

Thanks for the review Gary. Yes we try our best to please all our customers, and cover as much details as possible over the phone about every car. All the best, and look forward hearing from you in the near future.

By Jonathan S on 23 July 2020 | Purchase not verified

Arrived to buy our daughters first car: a Fiat 500. Very friendly team and no pushy sales technique, answered all our questions, allowed a test drive and overall a great buying experience. Would highly recommend!

Reply from First Buy Motors on 24/07/20

Thanks a lot for your kind review Jonathan. We’re happy we met your needs and covered everything you could ask, for your daughters first car.

By Philippa M on 21 July 2020 | Purchase not verified

I bought my first car (a lovely red corsa) off First Buy Motors a couple of weeks ago and have been very happy since. I had a really great experience when buying the car, I came a long way and they were very helpful and friendly and gave me a great deal. The car has been great ever since, very happy customer!

Reply from First Buy Motors on 22/07/20

Thanks for taking your time out and leaving us a review. We are happy to hear you enjoyed your experience buying a car at First Buy Motors, and we are also happy to hear the car has been great. Thanks again!

By Claire C on 17 July 2020 | Purchase not verified

Arrived at the dealers today and was greeted by a lovely member of staff, and then shown to the VW Golf I was interested in. The gentleman showed me around then stood back for me and my partner to have a good look. He answered all our questions without being pushy. He then let us go for a test drive and loved it.

Reply from First Buy Motors on 17/07/20

Thank you very much Claire, it was a pleasure dealing with you and your partner, we are really happy to hear once again, how you enjoyed your experience at First Buy Motors, with your new car. All the best, and we hope we can meet your needs... in the near future again.

By Chris L on 17 July 2020 | Purchase not verified

FBM were extremely helpful and friendly, accommodating my timings and providing all essential paperwork. The cars they showed me were great quality, and they were open about any faults that they had or damage done. They even helped me out by delivering the car to me! Many thanks!!

Reply from First Buy Motors on 17/07/20

Thanks a lot for the review Chris. We are happy to hear positive feedback and how we met your needs, and showed you quality cars at First Buy Motors. All the best and you see you in the future sometime again!

By Damian K on 15 July 2020 | Purchase not verified

I recently purchased a 2010 VW Polo from these guys. The whole experience from start to finish was excellent. The guys didn't flood me with sales talk and just allowed me to view and test drive the car at my leisure. The car is an honest little car with no hidden issues, a fully stamped service book and they put a new MOT on it for me at no extra cost. Really nice guys to deal with. Good customer service does still exist ! Thanks again.

Reply from First Buy Motors on 17/07/20

Thank you very much for the kind review. We’re glad to hear you enjoyed your experience at First Buy Motors.

By laura B on 22 June 2020 | Purchase not verified

Very friendly and helpful dealership. Given plenty of time to thoroughly inspect and review the car before purchase without being pushed. Very reasonable when discussing pricing on new car and trade in. Car was clean and well presented, and the dealership even paid for its new MOT that was due for renewal. Very happy with service, would definitely recommend.

Reply from First Buy Motors on 24/06/20

Thank you very much Laura, we are glad to hear your experience at our dealership. All the best for the future, and we look forward to dealing with you in the near future.

By Gareth D on 15 June 2020 | Purchase not verified

The team were helpful throughout the whole process and now I have a great car to show for it.

Reply from First Buy Motors on 18/06/20

Thank you very much, we’re glad to hear you have a great car.

By Leanne D on 14 June 2020 | Purchase not verified

Viewed a Fiesta with this dealer we travelled an hour to view and it was as described and shown in pictures, clean and tidy, new MoT, service. Went for a test drive and was happy with the car so we waited to go into the office to purchase as someone else was in there. We were offered a drink whilst we waited. The guys there were very friendly and helpful, no pushy sales tactics. We were able to take out extended warranty at a good price so definitely worth investing in. Price was negotiated and kindly given £200 off forecourt price so we were very happy with the price and service received. Drove the car round ready to drive away in, and also had drive away insurance to so I didn’t need to deal with that until I got home. Highly recommend, even if you’re not in the area and willing to drive to.

Reply from First Buy Motors on 15/06/20

Thank you very much Leanne. All the best and we look forward to having your business in the future.

By thomas M on 09 June 2020 | Purchase not verified

Fantastic car, excellent communication and a good valuation. Extremely helpful staff and I would recommend them fully

Reply from First Buy Motors on 15/06/20

Thank you for the review, we’re glad to hear you had a good experience at First Buy Motors.